NHTSA Complaint #11520443 — 2017 FORD F-150

The contact's boss owns a 2017 Ford F-150. The contact stated that over a year ago the vehicle was taken to the dealer due to the driver’s side air bag developing a crack over the steering wheel label. Additionally, the contact stated that after the vehicle was started, an alarm symbol indicating “Park Aid” was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the air bag needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was not covered under warranty. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 67,000.