NHTSA Complaint #11540880 — 2023 RAM 3500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11540880
Vehicle 2023 RAM 3500
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

TPMS is installed on the truck but is not available to view anywhere inside the truck. It is 1ton pickup meant for towing. We tow a 15000# camper Ram's official position (I have voicemails) is that monitoring tire pressure while towing is "not required" for safe towing I adamantly disagree and believe they are selling an unsafe product for it's intended use My dealer has gone as far as they can and I have gone as far as I can thru they're Customer "don't" Care The fact that is in installed but not viewable is complete irresponsible. They say I should look at their app while driving. On the app the information is buried several screens in and the text size is literally less than 1/16" tall Again Ram's official position is that monitoring tire pressure is "not required" during towing and if I want to I should use the app on my phone while driving Date in additional details is the date of the first voicemail I received. I also received a followup voicemail on 8/17/23

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