NHTSA Complaint #11540741 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11540741
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	August 4, 2023
Date Filed	August 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

My 2018 Chrysler Pacifica has a blown head gasket. It has been to a Chrysler dealership and an independent auto repair shop. Both places told me that this is a known defect and commonly occurring problem with this engine. I have conducted my own research and it definitely appears to be a known defect and common problem. I was told that the head gasket could be replaced but more problems would follow and paying the large repair bill wouldn't guarantee the van would be problem free. The best option I've been presented with is to replace the engine completely. It is very disappointing to need to replace an engine in a vehicle that is only 5 years old and just barely over 100k miles.

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