NHTSA Complaint #11540710 — 2021 VOLKSWAGEN ID.4

The dealer has not informed me about an open recall stating that the car door handles can open at a certain speed. This recall was filed since 05/05/2023, but the necessary parts to address the problem are still unavailable. I became aware of this issue through an email from Progressive Insurance. Despite my car undergoing service for three other recalls at Deel Volkswagen in Coral Gables, Miami, FL (where I purchased the car), they never notified me about this problem. Even after three separate visits, each lasting three weeks, this issue was never addressed. I already escalated the matter to Volkswagen Corporation and the customer care department a month ago, but I'm still awaiting a response. The car is not functioning properly, and the doors frequently get stuck, making it extremely challenging to enter or exit the vehicle.