NHTSA Complaint #11540700 — 2016 KIA SORENTO

2016 Kia Sorento suddenly without any warning lights started losing power while driving on busy intersection. Vehicle dies, have towed, they say looks like there was no oil despite fairly recent oil change and without oil light popping up. Mechanic states it was ok for now but would need to start thinking about a new engine. Pick up vehicle and it didn’t even make it home before it lost power in an intersection again. Called Kia multiple times and despite other Kia’s having this issue apparently my vehicle is not one of the ones with a recall. There is nothing they can do for me. Owe 11k on vehicle, motor will probably be close to that. For now I am making payments on a vehicle that won’t go anywhere. Went to Kia dealership to see what help they could provide and their suggestion was to stop making payments and let them take vehicle back. Obviously I’m still making payments. But then they sold me a used Hyundai which subsequently caught fire a month later. Turned out while it didn’t have a recall on the Hyundai it had a campaign about a software update that would have indicated a problem before my engine caught fire. Dealership couldn’t have cared less, I’m aware that one was a Hyundai but that’s the level of customer service Kia provides. And will also sell you a vehicle with outstanding issues and not bring to your attention.