NHTSA Complaint #11540658 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11540658
Vehicle 2017 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Beginning 8/22 and currently happening, my 2017 CR-V 1.5L Turbo with 48K miles (and all routine services done at Honda dealership/service centers since buying it brand new) does not engage when going from Reverse to Drive; in 1st gear the RPMS increase up to 3K or so before shifting into 2nd gear. When stopped at a traffic light or stop sign, and the car is idling, when starting up again the car hesitates and shutters before engaging. When on the highway and slow down for traffic or switching lanes, the vehicle hesitates even when pushing the gas pedal consistently or down all the way. I have had the vehicle into three different Honda dealerships/service centers and they can replicate the issue but no resolution as there are no service codes identified during diagnostics and none appear on the dash. First Honda advisor came up with no recommendations; 2nd advisor flushed and replaced transmission fluid; and 3rd advisor suggested testing and replacing turbo at cost of $3500+ and no guarantee it would solve the problem. I am distressed that the issue cannot be identified by Honda and fixed. I fear for my personal safety and that of my passengers as the CR-V is less reliable and I only drive short distances when need be. Taking it on a road-trip or long distance is out of the question. It’s a matter of time before I’m left stranded or in an accident due to lack of throttle response.

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