NHTSA Complaint #11540585 — 2020 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11540585
Vehicle	2020 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	August 15, 2023
Date Filed	August 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

the first time the incident happened I was driving home from work, i took and a turn and lost power, the car indicated a message that read " Auto StartStop Shift to P, then restart Engine. I tried starting my car a few times and it turned on. A week later I was driving on the highway and it happend. I pulled over and same thing. I took it to a Ford dealership and they couldn't replicate the problem.

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#11705924 — December 18, 2025 — When these problems started it was only 6 months after purchase and I was already having issues with power train malf...

Recent Complaints for the 2020 FORD FUSION

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#11715575 — ENGINE — February 4, 2026 — Last month, while transporting my brother to his arm surgery in Chapel Hill, NC, I observed unusual and audible shift...

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#11715667 — UNKNOWN OR OTHER — February 4, 2026 — Back up camera, and touch screen go completely out...the whole system will not come back on until vehicle is shut off...