NHTSA Complaint #11540486 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11540486
Vehicle	2020 ACURA MDX
Component	ENGINE
Date of Incident	July 22, 2023
Date Filed	August 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.

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