NHTSA Complaint #11540379 — 2017 VOLKSWAGEN JETTA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11540379 |
| Vehicle | 2017 VOLKSWAGEN JETTA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
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