NHTSA Complaint #11540311 — 2017 HONDA CR-V

LANE DEPARTURE: WARNING issue reported to NHTSA

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Complaint Details

ODI Number 11540311
Vehicle 2017 HONDA CR-V
Component LANE DEPARTURE: WARNING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I bought this car on April 30,2022 for $30,000. It had18,0000 (plus) miles. Within 6 months the idiot lights would come on and all safety controls were cancelled. When this first happened, I was frightened that I would be involved in an accident or the car would just shut down. I called a Dealer close by and was told by their service manager to take it to an Auto store, have them put it on their computer to tell me what was wrong. I did that. Was told I needed an oil change. Had the oil change and things were ok for about 4 days when all lights came back on again scaring the h__l out of me. Had a private mechanic check it out and was told it needed an oxygen sensor. Then the car wouldn't start. Turned out the battery was low, so I replaced the battery. Warning lights did not go on for a couple of days. I then went to the local Honda dealer who told me to bring the car in and for $190 they would use their computers to tell me what was wrong. Can you imagine what Chutzpa that takes? They, knowing what the problem was yet charging me to tell me. I am now out of State. Took vehicle into closest dealership for oil change, tire rotation. Told service of dashboard lights, what I had done so far, and asked them to figure out problem. They said I needed $1500 fuel injectors which would have been covered by the warranty but that ran out on length of time. The car only had 30,000 miles but was 6 years old. Suggested I ask Honda for an extension of the warranty to cover costs. The lights are still continuously on now. All safety features are essentially off. I am afraid to drive it in fear of having an accident. I have contacted America Honda for an extension of the warranty and will attach that timeline and phone calls to/from them. The reason for doing this is that I do not believe installing new fuel injectors will fix this problem. I think it is in the computer system itself. And I am in danger of having a crash.09

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