NHTSA Complaint #11539811 — 2022 VOLKSWAGEN TIGUAN
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11539811 |
| Vehicle | 2022 VOLKSWAGEN TIGUAN |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I've had a 2022 VW Tiguan SEL-Premium 4-Motion for about 1 week. It has approximately 23,000 miles on it. After a few days of problem free driving, the car displays a warning "Travel Assist Currently Not Available" upon startup and also while driving. The problem sometimes goes away on its own, other times it keeps warning the driver of an error with the system. I've seen in reoccur at least half a dozen times in one week. There is no way to fully disable this system to prevent the warning from occurring. I ran a scan of the error codes, and found code B17B8F2 to be the issue. I cleared the code and then it returned within 15 minutes. Research led me to find this is a very common problem. VW has issued their own TSB which can be found on this website. TSB transaction no. 2070207/1. It appears the entire steering wheel needs to be replaced to resolve this issue. In my mind, this should be a voluntary recall on all models affected by this problem. It appears this is a manufacturing defect but I've also seen that there is a huge backlog of steering wheels needed before parts can be installed to rectify the situation, leaving owners without a remedy to fix a distracting warning light and sound.
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