NHTSA Complaint #11539806 — 2022 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11539806
Vehicle 2022 CHEVROLET EQUINOX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State MA

Consumer Description

vehicle crashed 3/8/23 driving south on rt 95 in sharon ma. power steering failed causing vehicle to crash into guard rail. traffic was moderate on all 3 lanes and appoching vehicles avoided multiple crashes. ma state police arrived & driver taken to mass general hospital baby car seat unoccupied at time of accident. vehicle dashboard lit up with power steering failure message. vehicle towed to dealership & gm inspected black box. after 100 days gm responded there is no problem with power steering. gm still refuses to provide information they obtained from black box. vehicle towed to dealership who sold car. within 20 minutes they diagnosed power steering rack is defective. gm remains nontransparent and denies responsibility for the accident.

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