NHTSA Complaint #11698280 — 2022 CHEVROLET EQUINOX

My vehicle was not able to use the Onstar properly and after researching numerous complaints I guess a faulty or bad Onstar module is a common issue among gm owner especially within the first 12 months of owning the vehicle. Why is this problem not being recalled or compensated to the hundreds of individuals paying out of pocket for this malfunction which is close to $1000? Why is the module dying or breaking so easy and in such short period of time. This is hazardous to my family because my disabled child can make driving scary some days. Not knowing I have the emergency onstar button available, or knowing where I am in case of an emergency is a severe issue for me hence why I purchased a new vehicle and made purchasing onstar services a priority for my family. Also the WiFi feature helps my child to communicate with me and tell me any issues since she is non verbal and needs her device. Also not being able to use the app to lock the vehicle in case I forgot is a safety concern to me because sometimes I need to know I locked the car or that I know where the car is at all times. This onstar working or module mishap needs to be fixed and stop unconvincing people’s lives and those they love. People who are forced to fix this issue of the onstar not even getting a signal or being able to call onstar is dangerous! This who feel protected by the services and willing to purchase a vehicle just because of this should not have to pay up to $1000 to fix this issue especially in the first year! I can’t believe the amount of people who affected by this companies faults and carelessness. A recall needs to be put in affect and the modules/wiring need to be reinforced and installed more properly.