NHTSA Complaint #11539717 — 2010 MAZDA MAZDA3 VISIBILITY/WIPER

Complaint Details

ODI Number	11539717
Vehicle	2010 MAZDA MAZDA3
Component	VISIBILITY/WIPER
Date of Incident	August 1, 2022
Date Filed	August 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The dashboard adhesive migrates to the surface of the dashboard. Adhesive then sublimates and condenses on the windshield making a glaze on the windshield, making it extremely difficult to see the road in sunrise or sunset conditions. I've repeatedly cleaned the windshield with many different cleaners including acetone, but at best I am only able to improve visibility, not restore it. In the attached photo, the upper portion of photo illustrates the film of adhesive on the glass after it was wiped with a clean paper towel, creating a hazy appearance. The entire windshield was cleaned with acetone and heavy duty degreaser and window cleaner prior to the photo.

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