NHTSA Complaint #11539346 — 2019 TOYOTA PRIUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11539346
Vehicle 2019 TOYOTA PRIUS
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

This happened about 3 weeks ago. I drove to work on local roads with no incidents of debris hitting windshield - no visible cracks. After my shift I spotted about a three foot crack in the middle of windshield leading down to passenger side. No warnings or symptoms of a problem. Although car is 2019, I have less than 16000 miles on it & most of my driving is highway & local roads. I’ve read that 2016-2017 Prius had this issue with lawsuit pending which also stated safety concerns over early warning detection system failing due to windshield cracks. Toyota (on phone) said it would cost 1200 to replace. I bought the extended warranty but it doesn’t cover the windshield. No inspection done except by coworkers.

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