NHTSA Complaint #11539215 — 2020 FORD ESCAPE HYBRID
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11539215 |
| Vehicle | 2020 FORD ESCAPE HYBRID |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
4 months after my manufactures warranty ran out, I heard a loud popping sound as I opened and then closed my driver’s door. I looked online and found that this particular model and year are known to have the door check weld break away from the door panel. This can cause the drivers door to swing open without any resistance and is dangerous when parking on an incline or if the door isn’t secured properly while driving. I took the car to the dealership where they informed me that this is a known problem because it is so common but not enough that Ford has issued a recall. Their fix is to replace the entire door assembly instead of rewelding a new one in place to the cost of $2127.58.
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