NHTSA Complaint #11538915 — 2014 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11538915
Vehicle 2014 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2014 Ford Fusion. The contact stated while driving 15 MPH and making a left turn, the traction control and Uphill Assist warning lights illuminated. Additionally, the "Power Steering Assist" message was displayed, and the steering wheel became firm. The contact shutoff and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was contacted that stated that there was no recall for the failure on the VIN. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was 60,000.

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