NHTSA Complaint #11538909 — 2021 JEEP WRANGLER

As I review events in chronological order, I see that a possible disconnect might be caused by clumping the symptoms together and treating as the “death wobble,” when in fact I may be experiencing two separate issues, the first being a failed steering damper and the second being caused by possible bad ball joint[s]. I first started to experience an issue around 7,000 miles in where the Jeep would pull to the right. It was a strong pull because my steering wheel would be turned to the left at about 15-25 degrees to the left in order to keep straight. had them check the alignment. The invoice said the alignment was checked and it was “ok,” December 24 – Florida gets a cold front and we experienced temperatures in the low 20’s with the high temperature peaking at 32 or 33 degrees for a couple days. I drive my normal route on the highway and as I am approaching 65 mph, I go over a transition from asphalt to concrete bridge and the car starts to do the death wobble, where a strong vibration from the front end shook the car until I let off the gas and slowed down to about 40mph. my sister-in-law also experienced in her 2020 Jeep, the same day the freeze set in. Ive had steering gearbox changed and two stabilizers replaced already, JEEP TSB once stated: JL JT have unique torque values for ball joints as compared to prior JK models due to material (aluminum knuckles) and design changes. I guarantee its the crappy ball joints and they REFUSE to admit it. Jeep still claims they cant duplicate the issue or i need to replace tires (that are wearing unevenly bc of ball joint issues) befor they can continue diagnosis. 4 different dealerships. 4 different outcomes. even [XXX] from their corporate office stopped responding to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)