NHTSA Complaint #11538746 — 2018 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11538746
Vehicle 2018 CHRYSLER PACIFICA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I purchased this vehicle used in 2022. A few months after purchase, I began to notice that while I was going through a sweeping curve in the road and traveling faster than approximately 30 MPH, the steering wheel would stick at approximately 1 o'clock or 11 o'clock depending on which way I was turning while attempting to straighten the wheel back out after completing the turn. To get the steering wheel to return to center, it takes forcible action. If not careful, this forcible action can cause you to overcorrect from the turn. This becomes quite dangerous especially on narrow one lane roads. This problem has been discussed with multiple service centers, but has not been able to be diagnosed. No warning lamps are present in the vehicle and all other systems seem to be working fine.

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