NHTSA Complaint #11538739 — 2015 NISSAN ROGUE

My issue was with the car’s CVT, specifically related to the torque converter (code P0744). I was driving on the highway, driving up hill on a busy interstate and my car suddenly and very noticeably decelerated/lost engine power such that even attempting to accelerate by pushing the pedal all the way to the floor would not allow me to recover my speed. This put me as well as drivers in my surrounding area at risk as cars and semis had to suddenly brake and began honking and attempting to pass. This could have easily caused a serious accident. The problem has been confirmed by the dealer and the recommendation was to replace the transmission and add a component to help prevent overheating for around $8,000. They admitted that this is a known issue and there have been lawsuits, yet no recalls have occurred. The dealer that confirmed the issue was a Nissan dealership and therefore I would assume qualifies as the manufacturer. There were no warning lamps, messages, or any symptom/indication of a problem prior to this occurrence; not even the manufacturer proactively reaching out to warn of the potential for this to occur based on others’ experiences with the CVT. Here is a link to the video provided of the inspection performed by the dealer https:// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)