NHTSA Complaint #11652368 — 2015 NISSAN ROGUE

The contact owns a 2015 Nissan Rogue. The contact stated while attempting to accelerate from a complete stop, the vehicle failed to respond, almost causing the contact to be rear-ended by other vehicles. The contact stated that the vehicle responded as needed after depressing the accelerator pedal several times. The transmission warning light was illuminated. The contact stated that a handheld scanner was used and diagnostic trouble code: P0187 was retrieved. The vehicle was taken to the dealer, and the contact was informed that the transmission needed to be replaced; however, the vehicle was not diagnosed or repaired. The vehicle was then taken to a transmission specialist, where an estimated fee for the repair was provided, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 153,000.