NHTSA Complaint #11538738 — 2012 HYUNDAI SONATA

The contact owns a 2012 Hyundai Sonata. The contact stated that after starting the vehicle, the contact attempted to shift into gear, but the transmission failed to shift as intended. There was no warning light illuminated. The contact pressed the release button and the transmission shifted; however, the vehicle was driving abnormally. An independent mechanic was contacted and stated that the vehicle might be experiencing the failure listed in NHTSA Campaign Number: 14V434000 (Power Train) and advised to contact the local dealer. The vehicle was not diagnosed or repaired. The dealer was contacted and stated that the vehicle was not included in the recall. The manufacturer was not contacted. The failure mileage was 170,000.