NHTSA Complaint #11538731 — 2016 KIA OPTIMA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11538731
Vehicle	2016 KIA OPTIMA
Component	VISIBILITY/WIPER
Date of Incident	August 15, 2023
Date Filed	August 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

My complaint is regarding the rear windshield, which came with the vehicle when I purchased it new in 2016 from a Kia dealership (Santa Fe Kia, Santa Fe, New Mexico). The Optima has never been in an accident. Over the last several years, the rear windshield has become increasingly blurry making it difficult to see traffic behind me. This situation is worse particularly at night. The blurriness is both from the outside looking in and inside looking out. I have called several Kia dealers and they claim that they are not aware of the problem, and have told me that the windshield is not warranted.

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