NHTSA Complaint #11538638 — 2016 KIA SOUL

The contact owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the contact had to remove his foot from the accelerator pedal for the vehicle to shift gear. The contact stated that while the accelerator pedal was depressed, there was a slight delay before the vehicle responded. The contact then stated that he smelled an abnormal odor from the exhaust throughout the vehicle once the RPMs were at 2,500 to 3,000 RPM. The contact stated there was blue smoke coming from the exhaust pipes. Additionally, the contact stated that every second tank of fuel, he had to add 2 quarts of engine oil. No warning light was illuminated. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact was informed that the VIN was not included in a recall. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 140,000.