NHTSA Complaint #11538454 — 2014 JEEP CHEROKEE

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the liftgate opened unintendedly. Several warning lights were illuminated. The contact also stated that the failure recurred while driving on a bumpy road surface. The local dealer was contacted. The contact that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.