NHTSA Complaint #11538387 — 2020 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11538387
Vehicle	2020 MAZDA CX-9
Component	ENGINE
Date of Incident	July 1, 2023
Date Filed	August 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold. There may be cracks at the stud bolt hole or at the outside of the exhaust manifold - from Mazda's TSB. Excessive coolant leak leading to engine-overheating and going into 'limp mode' couldn't drive faster than around 30 mph. Mazda has repeatedly declined help with goodwill requests and any further assistance. ref. https: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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