NHTSA Complaint #11538353 — 2018 FORD EDGE SEAT BELTS

Complaint Details

ODI Number	11538353
Vehicle	2018 FORD EDGE
Component	SEAT BELTS
Date of Incident	April 20, 2023
Date Filed	August 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.

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