NHTSA Complaint #11538281 — 2020 CHEVROLET MALIBU

UNKNOWN- Complaint about Vehicle Turning Off While Reversing Dear National Highway Traffic Safety Administration (NHTSA), I am writing to bring to your attention an incident that occurred on August 9, 2023, involving my vehicle unexpectedly turning off while I was reversing. I believe this incident raises concerns regarding the safety and reliability of my vehicle, and I would appreciate your assistance in addressing this matter. On the mentioned date, as I was reversing, my vehicle suddenly shut off, leaving me with no choice but to place it in park and restart it. This unexpected shutdown created a hazardous situation and caused inconvenience. To ensure the safety of myself and others on the road, it is crucial to identify the underlying cause of this issue and take appropriate measures to prevent its recurrence. I have already taken some initial steps to investigate the problem, such as checking the battery terminals for security and corrosion. However, as a layperson, I am not equipped with the necessary expertise to accurately diagnose the problem. Therefore, I kindly request your expertise and resources to conduct a thorough investigation into this matter. It is my understanding that the NHTSA plays a vital role in ensuring the safety and reliability of vehicles on the roads. I believe that by investigating incidents like mine, you contribute to the overall safety and well-being of drivers and passengers nationwide. I urge you to consider this incident as an opportunity to identify any potential defects or safety concerns that may exist within my vehicle model or its components. I would greatly appreciate it if you could guide me on the appropriate steps to take in order to initiate an investigation into this matter. If there are any specific forms or documents I need to complete, please let me know, and I will be prompt in providing the necessary information. Thank you for your attention to this matter, and I look forward to your guidance and support