NHTSA Complaint #11538103 — 2005 SUBARU LEGACY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11538103
Vehicle 2005 SUBARU LEGACY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I noticed a small puddle of fluid by the right rear wheel and immediately brought the vehicle over to Premier Subaru of Fremont, CA for an inspection. Premier Subaru diagnosed the problem as the right rear hard brake line failure and leak due to excessive corrosion. Premier Subaru provided a repair estimate of $3,997.17; stating that this issue needs immediate attention. Back in 2014, there was a service campaign to address this issue; #14V311000 and my car received this service. I've contacted Subaru of America (SOA), Customer Advocacy, about this issue and they are not willing to provide any assistance to address this current issue, even though it is directly related to the 2014 campaign. I am the second owner of this car purchasing it in 2011. The car is in excellent mechanical condition having only 135,000 miles (averaging ~7,100 miles/year) and has spent the last 7 years in the San Francisco, CA area. Pictures of the undercarriage of the car are available should you need them.

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