NHTSA Complaint #11538031 — 2011 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11538031
Vehicle	2011 BMW 328I
Component	ELECTRICAL SYSTEM
Date of Incident	August 11, 2023
Date Filed	August 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The Battery died and had to jump start to take it for a replacement. Once the car started, there was warning related to the lighting system malfunction. I couldnt open the windows and the lights were not functional. Even after the battery was replaced, the functions were not restored. Dealer is recommending replacement of FRM module costing $1250. I understand there was a recall/repair offered for 10 years which i just missed by a year. Looks like it is a well known issue and caused by a simple battery issue causing huge safety issues. I had to drive the car to the dealer without any lights/indicator with tremendous risks. It is an irony that they will fix this issue for only 10 years when there is a clear manufacturing defect and safety issue. Would like to get any help on this issue.

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