NHTSA Complaint #11537931 — 2019 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11537931
Vehicle 2019 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Electrical: Intermittently, the headlights will dim for a second then return to normal—whether at an idle at a traffic light/stop sign, or at highway speeds. The turn signal will also pause briefly, breaking the normal clicking rhythm. Sliding door: The sliding door (Driver side) just began experiencing problems on 08/10/2023—upon completing the opening cycle, the door would not latch in the open position, accompanied by a clicking sound. When closing the door, it would stop short of latching closed—again accompanied with the clicking sound. It would click 3-4 times, then stop—the door remaining ajar. This happens regardless the mechanism used to operate the procedure: the button on the console above the dash, the button near the manual door opener (on center pillar), the button on the remote, as well as the exterior door handle. The door will open/close latching properly with manual operation.

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