NHTSA Complaint #11672324 — 2019 DODGE GRAND CARAVAN

The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving from a complete stop, the vehicle made an abnormal sound, hesitated while responding, and the transmission shifted hard. The contact stated that the failure recurred while driving at various speeds, and the vehicle felt like it was going to stall. The contact stated that while coming to a complete stop, the vehicle jerked, the transmission shifted hard and made an abnormal clunking sound. Additionally, the contact stated that the passenger's side sliding door automatic locking mechanism was inoperable, requiring the contact to manually unlock and lock the door with the interior door lever. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.