NHTSA Complaint #11537687 — 2018 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11537687
Vehicle	2018 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	August 8, 2023
Date Filed	August 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

S.R.S malfunction error message due to open circuit in the left front door harness. Active DTC (S) B1697 code which is related to lost communication with side airbag sensor LH is present in the vehicle. Toyota is refusing to address the issue because it is not part of a covered warranty and there are no open recall on this issue. This is a safety issue in that in the event of an accident, the airbag will not deploy which could be catastrophic.

Related Complaints for the 2018 TOYOTA HIGHLANDER

Other AIR BAGS Complaints

#11567569 — January 24, 2024 — My son and his friends were involved in a collision and the air bags did not deploy

#11562600 — December 29, 2023 — 10/10 Tapped pedal into Drive: Toyota Highlander 2018 Car sped off at 50mph with my foot on brake for 3 minutes Hold...

#11556609 — November 24, 2023 — My relatives remembered the 2002-2011 recall of 80,000 Toyotas, 90 deaths due to unintended acceleration and said tha...

#11538303 — August 14, 2023 — Was hit in the side in passenger door, which pushed my car off the road and hit a tree head on going approximately 40...

#11526468 — June 11, 2023 — I was involved In a rear collision that then pushed me into a front end collision. The airbags and seat belts did not...

Recent Complaints for the 2018 TOYOTA HIGHLANDER

#11719761 — UNKNOWN OR OTHER — February 22, 2026 — I purchase a 2018 Toyota Highlander in 2021. The vehicle had just over 8000 miles when purchased. The vehicle had man...

#11718672 — POWER TRAIN — February 17, 2026 — 2018 Toyota Highlander Platinum started with a whine noise, vibration, and went into limp mode. The transmission has...

#11718672 — UNKNOWN OR OTHER — February 17, 2026 — 2018 Toyota Highlander Platinum started with a whine noise, vibration, and went into limp mode. The transmission has...

#11718672 — VEHICLE SPEED CONTROL — February 17, 2026 — 2018 Toyota Highlander Platinum started with a whine noise, vibration, and went into limp mode. The transmission has...

#11717595 — POWER TRAIN — February 12, 2026 — Transmission whining, hard shifting on 1 and 2 and 3 JP Pauley toyota claim my 2018 Highlander is not part or TBD a...