NHTSA Complaint #11537680 — 2017 HYUNDAI ELANTRA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11537680
Vehicle	2017 HYUNDAI ELANTRA
Component	UNKNOWN OR OTHER
Date of Incident	July 4, 2023
Date Filed	August 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR WAS STOLEN BY BREAKING THE REAR PASSENGER SIDE BACK WINDOW AND THEN STARTED THE CAR WITH A USB CABLE. I HAVE VIDEO SHOWING HOW THEY STARTED THE CAR AFTER IT WAS RECOVERED. I CONTACTED THE HYUNDAI DEALERSHIP AND COMPANY WHERE I PURCHASE THE CAR FROM, ALL I KEPT GETTING IS THAT THE CAR IS OK AND THE DEALERSHIP SENT ME AWAY BACK IN APRIL OF 2023, EVEN WHEN I HAVE A RECALL MAILED NOTIFICATION. I was told also that on this website there is no recall when they enter my VIN, but yet the car was stolen because of the poor immobilizer in these cars. Priceless and valuable items was stolen from my car belonging to my deceased mother(she passed in 2018), this is so upsetting.

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