NHTSA Complaint #11537500 — 2023 BMW IX

The contact owns a 2023 BMW iX. The contact stated while parking in a parking spot, the vehicle suddenly increased in speed without any warning. As a result, the contact crashed into the corner of a building. The front end of the vehicle was damaged as well as minor visible damage to the building. The contact and passenger suffered whiplash and neck pain but did not seek medical attention. A police report was filed. The vehicle was not towed. The dealer was contacted and stated that they were not aware of a recall for the failure and were advised to contact the manufacturer. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and stated the vehicle was not under NHTSA Campaign Number: 23V409000 (Vehicle Speed Control). The failure mileage was 6,009.