NHTSA Complaint #11537440 — 2016 KIA OPTIMA

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 45 MPH the vehicle lost motive power and decelerated to 5 MPH. The contact depressed the accelerator and the vehicle started to vibrate but failed to respond as needed. The contact was able to drive the vehicle to her residence at 5 MPH. The contact stated that the failure reoccurred several times and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The dealer replaced the spark plugs and the battery. The vehicle was repaired; however, the dealer informed the contact that any repairs related to the recall would only be performed if the engine failed. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.