NHTSA Complaint #11537319 — 2012 HYUNDAI SONATA UNKNOWN OR OTHER

Complaint Details

ODI Number	11537319
Vehicle	2012 HYUNDAI SONATA
Component	UNKNOWN OR OTHER
Date of Incident	January 30, 2023
Date Filed	August 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The vehicle have shift control problem, it jerks hard when put into drive or reverse, also when going up a small hill it feels like the vehicle hangs in between changing from electric to gas. Also there is always a warning that comes on saying " Hybrid System Warning Safety Stop and Do not Drive". The car stops when driving, which makes it dangerous. Took it to two dealership in MCkinney and Irving and they could not fix the problem but rather charge me for diagnosis. All they say is buy new transmission. I called Hyundai for help and all they tell me is that there is no recall on 2012 hybrid model. Its frustrating because thats the only vehicle that i used for work. Need help. Thanks

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Recent Complaints for the 2012 HYUNDAI SONATA

#11716306 — ENGINE — February 6, 2026 — My 2012 Hyundai Sonata recently had an engine replacement completed under a Hyundai recall. Immediately after the rec...

#11715039 — SERVICE BRAKES, HYDRAULIC — February 2, 2026 — The contact owns a 2012 Hyundai Sonata. The contact stated while driving 70 MPH, the check brake and "Hybrid System W...

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