NHTSA Complaint #11537310 — 2015 NISSAN ROGUE EXTERIOR LIGHTING

Complaint Details

ODI Number	11537310
Vehicle	2015 NISSAN ROGUE
Component	EXTERIOR LIGHTING
Date of Incident	August 8, 2023
Date Filed	August 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Air bag light will not go out. Had it “repaired” twice by Nissan dealership in past 2 years. Light again on and will not go out. I saw a couple of recalls pertaining to air bag sensors (16V911000, 16V244000, 22V024000) but was told these do not apply to my VIN. Also, since August 1, 2023, the rear hatch back door will not stay up and came down unexpectedly on my head. I saw there was a recall for my year car for the hatch issue (recall #16V219000) and notified Nissan on 8/8 but I was told my VIN is not part of that recall either. This hatch is a very real hazard as it will not stay up for loading and unloading items. I feel both of the air bag light and the hatch pose ongoing hazards if not remedied. Having these two items addressed and repaired at Nissan’s expense is desirable since my vehicle is within the recall years and is exhibiting the issues noted in the recalls. Your helping in getting this to Nissan’s attention would be greatly appreciated. Thank you.

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