NHTSA Complaint #11362574 — 2015 NISSAN ROGUE

ON THE EVENING OF SEPT. 23, 2020, I WAS ON A CITY STREET IN MYSTIC AND HAD EXTREME DIFFICULTY SEEING, TO THE POINT WHERE I HIT A CURB. MY PASSENGER ASKED ME IF I HAD MY HEADLIGHTS ON AND I ASSURED HER I HAD, BUT IT DID NOT APPEAR THAT WE COULD SEE CLEARLY AT ALL. SHE THOUGHT I PROBABLY HAD PLASTIC HEADLIGHT COVERS THAT HAD DISCOLORED TOOK CAR TO NISSAN DEALERSHIP AND ESTABLISHED THAT WAS THE PROBLEM BUT THEY COULD NOT JUST REMOVE "GLAZE" FROM OUTSIDE SINCE GLAZE WAS INSIDE THE HEADLIGHT. QUOTED $1,000 TO REPAIR. CALLED NISSAN HEADQUARTERS AND THEY AGREED TO ADJUST COST TO APPROXIMATELY $500; I WILL HAVE REPAIR DONE SINCE I NEED TO DRIVE AT NIGHT ON OCCASION; HOWEVER, THIS IS A TOTALLY UNSAFE SITUATION IF LEFT UNADDRESSED. I DO BELIEVE THIS WAS A SERIOUS SAFETY HAZARD AND PROBABLY SHOULD BE A "RECALL ISSUE"