NHTSA Complaint #11537231 — 2016 HYUNDAI SANTA FE

please merge this additional information with Complaint Number: 11537141, submitted electronically to NHTSA on 8/8/2023, 12:54:24 PM earlier today. Napleton Hyundai of West Palm Beach finally confirmed moments ago that the engine on the 2016 Santa Fe is defective and did seize causing us to lose control of the vehicle, resulting in the engine shutting down and fail while we were driving with our family on the turnpike on 8/5/2023. We already submitted the requested documentation to the service department to show that we have maintained the vehicle and completed regular oil charges. We are now awaiting approval from Hyundai corporate to allow the dealer to repair the defective engine under warranty/per the class action. It is shocking to us that we have now had this experience with two separate Hyundai vehicles. We purchased the Santa Fe brand new and expect it to last. Our lives, the lives of our children were completely put at risk - and it is a miracle that there was no accident, no injuries, and no one died. We suffered stranded on the side of the road waiting for a tow for two hours while the vehicle reached 100 degrees with no safe place to seek refuge while tractor trailers and other cars passed us at high rates of speed; hoping that no one would hit our car and that we would survive. We hope that Hyundai will approve and complete the repairs quickly. At this time we are without a vehicle and were informed that Hyundai also has to approve a loaner or rental while the repairs are completed, we ask that Hyundai does so immediately. It is hard to believe that we had to have a near death experience for the defective engine to be addressed. At this point, we just ask that Hyundai please make the repairs quickly and grant us a loaner vehicle in the meantime.