NHTSA Complaint #11537111 — 2023 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11537111
Vehicle	2023 FORD F-350 SD
Component	ENGINE
Date of Incident	August 7, 2023
Date Filed	August 8, 2023
Mileage	192,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The contact owns a 2023 Ford F-350 SD. The contact stated while driving 50 MPH, the diesel exhaust fluid (DEF) message was displayed; with the “Default See Owner’s Manual” displayed. The contact pulled over to the side of the roadway and turned off and restarted the vehicle, and the vehicle failed to exceed 5 MPH. The dealer was contacted but no assistance was provided. The vehicle had not been diagnosed. The manufacturer was not contacted. The failure mileage was 192,000.

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