NHTSA Complaint #11536926 — 2023 TOYOTA COROLLA
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11536926 |
| Vehicle | 2023 TOYOTA COROLLA |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
Problem 1 there is insufficient visibility of the road at night to drive the car safely. The local police officer helped me measure the distance of road visibility from the front of the car and it was 78 feet. At night with the lights on the top 3/4 of the windshield appears black (opaque) - cannot be seen through. I can only see through the bottom 1/4 of the windshield (left to right, the whole width). Problem 2 the transmission had to be replaced. Problem 3 the computer console only connects to the cell phone 25% of the time. This prevents the ability to use GPS and emergency phone calling while driving. Toyota said there is no problem with the visibility, that the police is incorrect, and there is a known defect with the computer connecting to android phones (after they insisted it was fine). I've been a wreck over this - I don't feel safe driving the car, and can't drive it at night. Toyota has said there's nothing they are planning to do to address these issues, except perphaps there will be software fix for the console/phone connection problem someday. FYI I have all the repair documents but didn't know how to scan/upload them here. So let me know if you need these, and perhaps some other way I could get them to you. If there is an email address I could send pictures of them. Or you could obtain these from Lexington Toyota (Lexington MA). There was also a driving video at nighttime, and I have a video/audio of the transmission womp womp noise, but didn't know how to get those to you either.
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