NHTSA Complaint #11705689 — 2023 TOYOTA COROLLA

The contact owns a 2023 Toyota Corolla. The contact stated that whenever the vehicle was shifted to park(P), the word (P) was illuminated on the PRNDL, but the word was not displayed on the instrument cluster. The contact stated that while shifted to drive(D) there was no indication of drive on the PRNDL, or the instrument cluster, and the vehicle failed to respond. The contact stated that the failure had occurred while shifted to reverse(R). The contact had been advised by a mechanic on how to reset the parking brake to be able to shift to park(P), drive(D) or reverse(R). The contact had been advised to lift the parking brake lever and hold it for 5 seconds and then depress the lever and hold for 5 seconds. The contact was able to shift to any gear, and the vehicle would move after performing the reset. The contact normally did not engage the parking brake, however, when the failure first occurred, the warning "EPB Stopped Completely" illuminated twice but had not illuminated in weeks. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.