NHTSA Complaint #11536850 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was taken to the local automotive service center who diagnosed that the coolant reservoir and engine belts were faulty and needed to be replaced. The contact was advised to contact the local service center for repairs to be performed. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.