NHTSA Complaint #11536774 — 2023 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11536774
Vehicle	2023 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	August 5, 2023
Date Filed	August 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On August 5, 2023, my car charge got too low for me to make it to a charging station in Lafayette Louisiana. I had the vehicle towed on a flat bed. I put the car in Tow Transportation mode. While we were towing the car, I opened the car to check the battery level and somehow the frunk was activated (perhaps I accidentally hit it, I'm not sure). The frunk opened while we were going about 60 mph down the highway, the wind lifted the trunk up and it crushed my front windshield and the frunk and opening mechanics were damaged. Had we not immediately pulled over the frunk hood could have been ripped off the car by the wind and caused a major accident. This seems to be a flaw in the Tesla electronics/app system - you should not be able to open the Frunk once it is put into Tow Transportation mode.

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