NHTSA Complaint #11536683 — 2015 ACURA ILX

Takata front passenger side ceiling airbag and front passenger seat airbag deployed without impact or collision after I left my garage and drove less than a quarter of a mile. There was an excessive heat warning and higher-than-average humidity. I suffered auditory injuries due to the high-decibel explosion the Takata airbags produced in the sealed cab of my car. My insurance has ruled my vehicle a total loss (with no fault of my own). Still, I have yet to accept the insurance's total loss offer, and I wanted to provide an opportunity for further inspection of the Takata airbag system to help this ongoing crisis further. Two Acura representatives called after I registered my airbag deployment on Honda's website. The first representative treated me, "I can have you arrested." during our phone conversation on July 12th, 2023. The second representative requested that I turn over my vehicle to Acura "So we can do our internal investigation." I declined, and his rebuttal was to take my car from the bank since there was a lien on it. I replied that my vehicle has no lien; it's paid in full. My insurance company initially told me they were going to inspect the vehicle. However, I was offered a total loss settlement within 48 hours. I've requested an inspection report multiple times for the cause, but my insurance company has not provided me with anything other than a total loss, with "no fault of my own report." There were no warning lamps, messages, or anything to alert me before the faulty deployment of the airbags. No passenger was seated in the passenger seat at the time of this incident.