NHTSA Complaint #11536640 — 2016 HONDA HR-V POWER TRAIN

Complaint Details

ODI Number	11536640
Vehicle	2016 HONDA HR-V
Component	POWER TRAIN
Date of Incident	July 1, 2023
Date Filed	August 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Transmission failure. Took 3 Visits for them to locate problem. Yes it is available for inspection until Aug.14,2023. Honda cannot fix it any earlier for they have no loaner cars for me. The car jerks when doing 20/25 mph. Excelerates slowly.I was driving on hwy when the car just slowed down with trucks behind me. No safe at all. I informed Metro Honda I need to go to work, they told me I can drive it but not too far. That’s a terrible answer! So I’m still at risk for my safety! Yes the problem has been confirmed by the dealer I have an appointment Aug.14, 2023. Yes there were warnings when the cat first started failing I brought it to Honda service 2x first they said my mat was in the way of the pedals.then they said the trans fluid needed changing, noon finally they admit there’s a problem. The mechanic does not know what he’s doing.

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