NHTSA Complaint #11536254 — 2019 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11536254
Vehicle 2019 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Total engine failure while driving ~70 MPH, on a 4-5 lane highway, during rush hour traffic. No CEL activated, other vehicles had to swerve around my truck while I maneuvered the lanes with no engine power. Myself and my 5 year old son are lucky to be alive. 66k miles on truck when engine failed, issues started at 41K miles. Have taken vehicle to multiple Ford dealerships, 13 times in the last 2 years under warranty complaining of engine rattle, knock, noise, and oil consumption. Informed each time no engine issues present. Referred me to "Excessive Oil TSB" and "Engine Knock and Noise TSBs". Was instructed that this was normal operation and treated as if I was somehow crazy. Was taken to dealership for oil consumption check early Feb 2023 and engine failed March 2023. Requested Ford fill out a NHTSA report many times to include an ethics complaint from March to July 2023 and I feel I have been misled and they have not reported this issue. I have requested a root cause be performed as to how an engine fails after 13 visits (in 2 years) at 66k miles and feel that the issue is trying to be covered up, get a new engine in, and get rid of the old one with zero due diligence as to what occurred. 65+ maintenance record pages provided to Ford, an overview of event with maps attached, video of scenario sent, to no avail.

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