NHTSA Complaint #11536251 — 2018 FORD FOCUS STEERING

Complaint Details

ODI Number	11536251
Vehicle	2018 FORD FOCUS
Component	STEERING
Date of Incident	March 13, 2023
Date Filed	August 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

While on interstate felt steering wander. Within minutes I received a warning that the steering had a fault and service required. Now the car say it has steering failure. The cost to repair has been estimated at $4000+. I am still purchasing this vehicle and the mileage it at 75,000. With how quickly I lost steering I would say less than 10 miles of first steering issue. I am grateful I was able to park the car to avoid an accident. I have not been able to use this vehicle since this incident. The front wheels are locked up and towing it was inconvenient. This is the second problem we have had with this model the first being a transmission issue.

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