NHTSA Complaint #11536180 — 2018 FORD ESCAPE WHEELS

Complaint Details

ODI Number	11536180
Vehicle	2018 FORD ESCAPE
Component	WHEELS
Date of Incident	August 2, 2023
Date Filed	August 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Today, the shop I took my vehicle to for oil change and tire rotation, could not complete the tire rotation due to many lug nuts being swollen and unable to be reinstalled safely. I had to purchase seventeen new lug nuts costing several hundred dollars to make the vehicle safe again. This flaw in lug nut selection by Ford is widely known and this is not my first encounter with swollen lug nuts. Previously, I had a flat tire on a local highway. When I attempted to change the tire, the provided lug wrench would not fit the lugs. A wrecker was summoned and the driver was also not able to remove the lugs with any sockets he had. The vehicle needed to be towed to my Ford Dealer. Lug nuts were replaced at that time as well. My concern is the safety of the lug nuts since heating can caus them to swell and distort. Are they also being prematurely weakened due to inappropriate materials being used?

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#11622826 — October 30, 2024 — Lug nuts are swollen and need to be replaced. It seems like this is an issue with Fords.

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